{"id":1090,"date":"2022-03-22T19:03:59","date_gmt":"2022-03-22T19:03:59","guid":{"rendered":"https:\/\/shabnamyazdani.com\/delegata\/?page_id=1090"},"modified":"2022-06-21T17:55:53","modified_gmt":"2022-06-21T17:55:53","slug":"sco","status":"publish","type":"page","link":"https:\/\/shabnamyazdani.com\/delegata\/sco\/","title":{"rendered":"CA State Controller\u2019s Office (SCO) Case Studies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1090\" class=\"elementor elementor-1090\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dace051 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dace051\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-29f3e4f\" data-id=\"29f3e4f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0729e05 elementor-widget elementor-widget-image\" data-id=\"0729e05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"177\" height=\"158\" src=\"https:\/\/i0.wp.com\/shabnamyazdani.com\/delegata\/wp-content\/uploads\/2022\/02\/controller-icon.jpeg?fit=177%2C158&ssl=1\" class=\"attachment-large size-large wp-image-749\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fbf0c21\" data-id=\"fbf0c21\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a44808e elementor-widget elementor-widget-heading\" data-id=\"a44808e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CA Dept. of Health Care Services (CDHCS) Case Studies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f8a9d2 elementor-widget elementor-widget-text-editor\" data-id=\"2f8a9d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The State Controller\u2019s Office (SCO) is responsible for distributing funds to local governments, agencies, and special district entities across California. In a typical year, SCO distributes over 30,000 payments totaling over $40B. Delegata designed, built, and managed an award-winning solution, the Agile Payment System (APS), to help SCO manage these distributions, along with the complex and dynamic business processes surrounding them. The APS brought SCO from outdated and unsupported technologies to newer and more reliable methods, tools, and systems.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e60b98 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e60b98\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11a114f\" data-id=\"11a114f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a0437b1 elementor-widget elementor-widget-heading\" data-id=\"a0437b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Agile Payment System (APS)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d63356 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"8d63356\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1481\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1481\" aria-expanded=\"false\"> The Challenge<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1482\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1482\" aria-expanded=\"false\">The Solution<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1483\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1483\" aria-expanded=\"false\">  The Benefits<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1481\" aria-expanded=\"false\"> The Challenge<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1481\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1481\" tabindex=\"0\" hidden=\"false\"><p>SCO administers apportionment programs that process, allocate and disburse billions of dollars in payments to local governments, agencies and special district entities. The apportionment support systems developed in the early 1990\u2019s were maintained using antiquated and, in some instances, unsupported technologies. State and local government agencies receiving apportionment payments were at risk due to the possible failure of aging payment processing systems. Not only was the technology itself obsolete, the SCO found it difficult to recruit technical resources with skillsets to perform new apportionment programming or system maintenance functions. Legislative demands for flexibility continually exceeded the old apportionment payment system\u2019s ability to adapt to new business rules and requirements. Therefore, SCO\u2019s financial analysts were forced to create complex system \u2018work-arounds\u2019 and perform labor-intensive paper-based processes to ensure payment integrity and timely distribution.\u00a0 Concerns regarding modifications to an unsupported system also began to hold back important infrastructure upgrades which placed even more burden on the small support staff.\u00a0 SCO\u2019s system and process inflexibility caused challenges to the state and local government agencies that received the apportionment payment services.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1482\" aria-expanded=\"false\">The Solution<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1482\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1482\" tabindex=\"0\" hidden=\"hidden\"><p>SCO selected Delegata to manage, design, develop, and implement the Agile Payment System (APS), a custom web-based application, with the corresponding business processes and technical infrastructure. Utilizing the Diamond methodology and a teambased commitment to finish the project on time and on budget, Delegata delivered an \u2018interpretive\u2019 solution that enables SCO to quickly and easily model their new and changing business processes. The flexible solution interprets business models and enables business owners to define and enter business rules directly into the APS application. Since business rules and processes are stored as data (not implemented in code), the solution does not require new programming to accommodate changes.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1483\" aria-expanded=\"false\">  The Benefits<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1483\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1483\" tabindex=\"0\" hidden=\"hidden\"><p>In addition to managing and implementing APS utilizing proven methodologies from the Project Management Body of Knowledge<br \/>(PMBOK) and the Rational Unified Process (RUP), Delegata employed its proprietary Organizational Change Management (OCM) and Business Process Reengineering (BPR) methods and tools from their best practices-based Diamond Methodology to help ensure the new processes and system were quickly and effectively adopted by SCO\u2019s business users. At the outset of the APS initiative, SCO leadership recognized that impacts on their organization and business processes would be just as significant as the changes to their technology environment. They requested that OCM be a component of delivery and consider it one of the keys of their success.<\/p><p>The Benefits<\/p><ul><li>Empowers business users to directly add new Apportionment<br \/>Programs & modify calculations on demand without IT<br \/>programming resources;<\/li><li>Provides individual payees the ability to receive multiple<br \/>payments that are summarized on a single Remittance Advice;<\/li><li>Enables efficient and rapid expansion of system files & data<br \/>repositories due to flexible system design;<\/li><li>Quickly and accurately calculates apportionment payments,<br \/>produces claim payment files in appropriate formats, and creates<br \/>claim schedules, reports, & journal entries; and<\/li><li>Automates the exchange of fund information & accounting<br \/>entries for apportionment payments via direct interface with<br \/>SCO\u2019s Fiscal System.<\/li><\/ul><p><strong>Delegata and SCO received the 2007 Best Solutions Award at the Government Technology Conference for the Agile Payment System.<\/strong><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CA Dept. of Health Care Services (CDHCS) Case Studies The State Controller\u2019s Office (SCO) is responsible for distributing funds to local governments, agencies, and special district entities across California. In a typical year, SCO distributes over 30,000 payments totaling over $40B. Delegata designed, built, and managed an award-winning solution, the Agile Payment System (APS), to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1090","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/shabnamyazdani.com\/delegata\/wp-json\/wp\/v2\/pages\/1090","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shabnamyazdani.com\/delegata\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shabnamyazdani.com\/delegata\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shabnamyazdani.com\/delegata\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shabnamyazdani.com\/delegata\/wp-json\/wp\/v2\/comments?post=1090"}],"version-history":[{"count":7,"href":"https:\/\/shabnamyazdani.com\/delegata\/wp-json\/wp\/v2\/pages\/1090\/revisions"}],"predecessor-version":[{"id":2339,"href":"https:\/\/shabnamyazdani.com\/delegata\/wp-json\/wp\/v2\/pages\/1090\/revisions\/2339"}],"wp:attachment":[{"href":"https:\/\/shabnamyazdani.com\/delegata\/wp-json\/wp\/v2\/media?parent=1090"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}